Terms of Service

Introduction

Welcome to Synecdoche. These Terms of Service ("Terms") govern your access to and use of our communications intelligence platform (the "Service").

By using our Service, you agree to these Terms. If you're using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Definitions

• "You" refers to the individual or entity using our Service.
• "Content" refers to materials you upload or submit through the Service.
• "Outputs" refers to analyses and simulations generated based on your Content.

Account and Security

You are responsible for maintaining the security of your account, including:

• Providing accurate account information
• Safeguarding your password
• All activities occurring under your account

We reserve the right to suspend accounts that violate these Terms.

Subscription and Payment

For paid subscriptions:

• Fees are charged in advance on a monthly or annual basis
• Subscriptions renew automatically unless canceled
• Payments are non-refundable except as required by law

We may change pricing with 30 days' notice. Continued use after a price change constitutes acceptance.

Your Content

You retain all rights to your Content. By uploading Content, you grant us a license to use it solely to provide and improve the Service for you.

You represent that:

• You have all necessary rights to your Content
• Your Content does not violate laws or third-party rights

Service Outputs

Regarding the insights and simulations generated by our Service:

• Outputs are provided "as is" without guarantees of accuracy
• You are responsible for reviewing Outputs before implementation
• You own all rights to Outputs generated specifically for you

Intellectual Property

Except for your Content, all materials in the Service are the exclusive property of Synecdoche and its licensors. These Terms do not grant you any rights to our intellectual property.

Acceptable Use

You agree not to:

• Violate laws or third-party rights
• Transmit malicious code
• Interfere with the Service
• Attempt unauthorized access
• Use the Service to create harmful content

Violations may result in termination of your account.

Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party. This obligation survives termination of these Terms.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNECDOCHE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Term and Termination

You may terminate your use at any time by canceling your account. We may terminate or suspend your access for any reason, including if you breach these Terms.

Upon termination, provisions regarding intellectual property, confidentiality, liability, and indemnification survive.

Analytics

We use analytics tools to understand Service usage patterns and improve our offerings. This includes Google Analytics and similar technologies.

Contact Us

For questions about these Terms: inbox@getsynecdoche.com